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Client & Consumer Protection – Risk Life Cycle Management – Risk Analy

London, Greater London, United Kingdom, £ £ - Annual Annual, Permanent


As a Risk Analyst, you will be central to delivering on Risk Europe's strategy by:

1. Building strong relationships to cross silos:
o Work closely across Risk Europe
o Work closely with relevant Global Centres of Excellence
o Work closely with other VEL Functions
• Working collaboratively with the Businesses and other functions to deliver key Business projects and initiatives
• Working collaboratively with other departments in Risk Europe and Global Risk to:
a. Deliver the Risk Europe strategy
b. Support delivery of the Global Risk strategy
c. Optimise efficiencies
d. Deliver appropriate consistency in risk management
e. Deliver key projects and initiatives
• Using management information, metrics and analysis to inform business decision-making and to measure progress against goals and desirable outcomes
• Identifying key risk topics for escalation to the RELT
• Supporting, training and sharing expertise with other colleagues in VEL and globally
• Contributing to a "best in class" Function/ Department recognised across VEL and globally as:
o Experts in their field
o Professional and business-aware
o Proactive and solutions-focused
o Constructive and proportionate in their challenge
o Approachable and collaborative
• By word and deed, being part of the Risk Europe culture
What we expect of you, day to day:
Job Purpose:
Subject Matter Expert responsible for assisting with the On-Boarding of new clients and continued life cycle management for newly on-boarded clients by adopting global frameworks and local control initiatives to support the business in achieving sustainable growth whilst ensuring client and consumer protection is maintained.
Will be part of a team that delivers high quality stakeholder engagement to ensure a best-in-class on boarding experience in order to meet Visa's Risk Appetite requirements as well as ensuring risk and reward, compliance appetite are observed through robust on boarding process and lifecycle management process including timely exiting clients where appropriate to protect Visa's brand and the ecosystem.
Key Accountabilities:
• Assist engagement with new and existing clients throughout the on-boarding process, assessing risk and fraud management capabilities ensuring that the Visa ecosystem is protected
• Assist with the assessment and application of relevant risk control measures to clients during the on-boarding process and monitoring throughout the lifecycle of clients to determine targeted review requirements
• Develop partnerships within the business to support achievement of sustainable business growth targets and managing the deal pipeline ensuring that priorities are adequately supported
• Focus on the existing Nurture program pathway as the preferred on-boarding route for new and existing clients, assess and help create Nurture proposals for applicants within the existing Nurture framework
• Implement process improvements to support the 'protect' and 'sustainable growth' mantras
• Identify potential for optimization of existing Nurture controls during the on-boarding process where appropriate
• Assist with continued life cycle management and monitoring of newly on-boarded clients via a periodic review process identifying breached controls and establishing remediation actions.
Proactively manage and support clients dealing with identified concerns and manage the process for clients voluntarily or involuntarily exiting Visa • Assist with client engagement, often working directly with clients directly, across video-, tele-conference, e-mail, sometimes face-to-face on-site and other media, to provide subject matter expertise of the on-boarding process and lifecycle management
• Personal development is key, you will develop and maintain in-depth knowledge and industry expertise regarding fraud, illegality, compliance and payments as well as keeping fully appraised of, and being considered an authority in, emerging trends and technologies within the payments industry
• Ensure that on-boarding and lifecycle management activities are appropriately tracked to be used to build a picture of incentives offered, revenue returns, time to market and identify where key issues are originating from
• Create presentations for internal on-boarding focused events, promoting on-boarding pathways and lifecycle management framework
• Create and maintain appropriate management information across the team
• Proactively identify improvements to on-boarding facing tools, Dynamics, Visa Partner Portal and drive enhancements in efficiencies
• Actively contribute to the exiting process of clients as required, including involuntary terminations
• Any other activities as requested to support business or regulatory objectives

Job Details

Not Specified
London, Greater London, United Kingdom
£ £ - Annual Annual