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Employee Benefits Administrator - Group Risk

City, London, United Kingdom, £ £ - Annual Annual, Permanent


Formed in 1992, IHC was launched with a mission to deliver tailored, independent and valued advice to corporate clients. Since its formation, IHC has experienced dramatic expansion and growth and is today one of the UK\'s largest independently owned healthcare intermediaries, offering professional and independent advice to clients across the globe.

We are currently looking for a dynamic and self motivated individual to join our expanding Group Risk support team; this role will encompass all aspects of the Group Risk Business, supporting our Consultants to enable the delivery of an exceptional service to our clients.

Key Responsibilities:

  • To service and renew all new and existing policies, including distribution of renewal documentation, chasing payments, general administration, confirming and tracking underwriting requirements
  • To ensure the smooth running and timely renewal/rate review of clients through clear communication and information gathering with/from clients, insurers and any other relevant parties.
  • Manage and maintain medical underwriting database and update client on regular basis as required.
  • Provide medical underwriting information to team as and when required for renewal/rate review processing.
  • Assist the team with new business proposals and quote requests
  • To ensure insurer accounts are accurate, dispatched to clients for timely payment and followed up.
  • To distribute flex data to providers for renewals/re-tests and monthly take up reports.
  • Review and action any claims post when required.
  • Provide assistance with EAP queries and help maintain up to date information on each insurers wellbeing proposition
  • Collate and prepare monthly claims reports for our key clients.
  • Organise and attend meetings/conference calls with the claims consultant to both clients and insurers to discuss current claims when required
  • Provide assistance to the claims consultant when required to help with the strategic integration of policies (i.e. GIP, EAP\'s, PMI and OH) for clients to ensure that they are harmonised and clients get the maximum benefit to ensure employees are fully supported when absent due to an illness or injury.


  • IT skills, Microsoft Office. Training will be given for in-house systems.


  • Working knowledge of healthcare insurance industry or group risk is desirable but not essential
  • Experience working in a customer focussed environment preferable


  • Excellent oral communication skills.
  • Proactive approach
  • Excellent organisation skills
  • Attention to detail
  • Flexible/adaptable
  • Demonstrates a professional approach at all times.

Job Details

Full Time
City, London, United Kingdom
£ £ - Annual Annual