Job Details

Information Security and Risk Support Officer

Stoke-on-Trent, Stoke-on-Trent, United Kingdom, Permanent

Posted: 4 days ago


Information Security and Risk Support Officer

Davies Group have an exciting opportunity for an Information Security Support Officer to join the team. As an Information Security Support Officer, you will show a high level of self-motivation and the ability to set and meet goals. You will be able to multi-task in a high volume, fast-paced environment.

Duties & Responsibilities

The primary goal of providing administrative and organisational skills to support Information security, Data Protection, ISO 27001, business continuity and business critical support for the Davies Group. The Information Security and Risk Support Officer will sit within Davies Infosec team.

Organise Project Meetings

On a regular basis, Information Security and Risk Support Officer meets with stakeholders to review progress and to discuss future projects. The Information Security and Risk Support Officer also arranges meetings with stakeholders. They organize appropriate meeting rooms and any refreshments, contact the attendees and note any who can't attend. Before the meeting, they send out any meeting agenda information, and they attend each meeting to take minutes.

Maintain Documents

The Information Security and Risk Support Officer is responsible for maintaining crucial Davies policy documents and ensure that all documents are accurate and have been accepted by the Group Head of Risk and Infosec.

Identify Problems or Risks

Being so closely involved in the information security program, the Information Security and Risk Support Officer is relied upon to identify any potential issues or risks that could affect the progression of the program and communicate these items with their Line Manager, and work to identify potential solutions with the IT Security Committee.

Manage the Schedule

The Information Security and Risk Support Officer closely watches all schedules, monitoring deadlines for each project task. They check regularly that every deadline is still possible, and report any potential delays to their line manager.

Liaise with Third Parties

To liaise and meet with internal and external stakeholders to gather critical information and data that will be analysed by their Line Manager and the IT Security Committee. The individuals will accurately maintain document control, version control of all policy files and update documentation required by their Line Manager.

Core Skills:

  • Thorough familiarity with word processing, spread sheet, and project scheduling computer applications
  • Ability to work effectively as a team member and independently,
  • Ability to manage multiple priorities under pressure, trouble-shoot, and to meet short- and long-term deadlines
  • Demonstrated experience in insurance claims handling environment
  • Excellent written and verbal communication skills
  • Excellent critical and creative thinking and analytical skills
  • Information Security Awareness & Data Protection understanding

Advanced Skills:

  • Experience in program administration, operating procedures, oversight and monitoring
  • Ability to work with database applications
  • Knowledge of project procedures and process
  • Ability to undertake presentations and prepare presentations.


  • Exposure to ISO27001
  • GDPR and Data Protection Qualifications or understanding
  • Risk Management understanding

What We Offer:

  • Pension - matched contribution up to 5%
  • Life Assurance (2 x basic salary)
  • Free Headspace membership
  • Eye Test Vouchers


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Job Details

Stoke-on-Trent, Stoke-on-Trent, United Kingdom