Job Details

Operational Risk & Controls Director

London, Greater London, United Kingdom, Permanent

Posted: 4 days ago


Lead the SLOD oversight of the operational risk management and controls monitoring across Europe.
• Engage and support the VEL businesses and functions (the FLOD) to identify, assess, mitigate and manage their operational risks; Lead and provide constructive challenge to the VEL businesses and functions to ensure First Line of Defence (FLOD) risk management is effectively embedded.
• Use management information, metrics and analysis to inform business decision-making and to measure progress against goals and desirable outcomes.
• Work collaboratively with other departments in Risk Europe and Global Risk to:
o Deliver the Risk Europe strategy
o Support delivery of the Global Risk strategy
o Optimise efficiencies
o Deliver appropriate consistency in risk management
o Deliver key projects and initiatives
• Work collaboratively with the Businesses and other functions to deliver key Business projects and initiatives.
• Provide advice and recommendations to Senior Management on risk controls and actions required to drive risk mitigation and strengthen risk management capabilities.
• Lead the SLOD oversight of the controls environment across Compliance, Data Privacy as well as key controls identified in VEL's Risk Register. Provide oversight of SLOD Tech and Cyber Controls monitoring delivered by the Global Centre of Excellence (per the Intercompany Group Arrangement).
• Identify and obtain agreement on control improvements with management.
• Support FLOD in the monitoring and management of the controls; This includes setting standards, driving management oversight and testing of controls by the FLOD.
• Partner with the Global & European Data Privacy Office and Compliance on the SLOD oversight.
• Develop and implement risk-based monitoring and compliance plans with robust reporting and tracking.
• Lead the Risk Control Self Assessments (RCSA) program across key functions. Assess and collate RCSA results, review findings and reporting feedback to senior management.
• Lead the delivery of training and tools to the FLOD business to promote/enable self-assessment, measurement, reporting and management of operational risks, issues and events; Lead the implementation of the Global Operational Risk Oversight (GORO) tool for Europe.
• Establish and produce management reporting related to operational risk management and controls monitoring (e.g. Risk Register reporting).
• Lead VEL's partnership with the Global Centre of Excellence on Operational Risk, Controls Monitoring and Compliance Risk matters.
• Develop effective partnerships with various Risk functions including Financial Risk, Client and Consumer Protection, Regulatory Governance, Risk Strategy to identify, manage and mitigate risks impacting the enterprise.
• Contribute to the supervisory engagement and provide responses on enterprise risk related matters through effective engagement with the Regulatory Governance team.
• Contribute to embedding a risk culture that that promotes transparency, accountability, supports the delivery of sustainable business growth and protects the Visa brand.
• Lead and develop a team of five Risk SMEs and managing talent effectively

Job Details

London, Greater London, United Kingdom