Job Details

Risk and Issue Project Support Officer

Croydon, Greater London, United Kingdom, £32,000 - £34,000 , Permanent

Posted: 5 hours ago


Join us as Risk and Issue - Project Support Officer with Home Office - Croydon

You will be required to travel 3 times a week after the onsite location gets open.

The Home Office

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure.

The Programme is working towards the creation of a Biometrics Service which will harness the capability of biometric modes to meet the vision of protecting our borders and communities, facilitating access to services, and supporting UK economic growth through a single, integrated real time biometric service that is effective, adaptable, efficient, proportionate and lawful.

The key stakeholders for business engagement and biometrics services are Home Office, Police, HM Passport Office, CTC, MoD and other law enforcement organisations, as well as trusted overseas partners.

About Capita

At Capita, we support clients across a range of sectors, Including, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever and we always need new talent to help us achieve our goals.

Responsibilities of the post

  • Identify and monitor project risks and issues.
  • Develop mitigating actions and escalate as appropriate.
  • Track and report delivery against milestones.
  • Manage performance and report progress to sponsors.
  • Prepare project performance reports, presenting statistics and researching new information.
  • Quality assures the dependency management process, work with senior stakeholders to resolve issues and act as a link between the programme and business governance.
  • Identify, develop and share best practice project management processes, tools and templates


  • We are currently looking for candidate who has strong experience in managing risk and issue within the project focussed role
  • Strong Interpersonal Skills
  • Experience in Risk & Issue, document assurance
  • Organisational Skills/ Time Management
  • Proficient in Microsoft Word, Excel, PowerPoint and Microsoft Visio
  • Experience using MS - Project
  • Good experience in Raid logs
  • Excellent communications skills, both verbal and written
  • Eagerness to develop and collaborate with stakeholders both internally and externally.
  • Problem-solving skills
  • Administrative experience in Management support
  • Support scheduling and management of meetings
  • Experience in working on projects throughout the various stages of the project lifecycle.
  • Experience in Agile and Waterfall methodology
  • Ability to work and act under own initiative under pressure and be creative in tackling
  • challenges and finding solutions
  • Teamwork and managing dependencies
  • Understanding requirements and basic project plan work
  • Experience of working in a busy, evolving environment
  • Good presentation skills

Please note successful applicants will be required to go through vetting and Security Clearance.

Job Details

Croydon, Greater London, United Kingdom
£32,000 - £34,000